Cixi Shunda Industrial Co., Ltd

Double tub washing machine

Problem:Simple troubleshooting: The washing machine is not turning</ span>
Answer:

1、 Is there a malfunction in the power supply

2、 Is the power plug reliably inserted into the socket

3、 Is the fuse blown

4、 Is the pulsator entangled in something

Problem:Simple troubleshooting: The dehydration bucket does not rotate</ span>
Answer:

1、 Is the power supply of the dehydration bucket normal

2、 Are the clothes in the dehydration bucket too full or too skewed

3、 Is the drainage outlet of the dehydration bucket blocked by laundry

4、 Is the fuse blown

Problem:Simple troubleshooting: noise</ span>
Answer:

1、 Did any coins, buttons, or other items fall into the washing machine

2、 Is the washing machine placed smoothly

Problem:Simple troubleshooting: no drainage</ span>
Answer:

1、 Is the drainage pipe placed too high

2、 Is there any debris in the drainage pipe

Fully automatic washing machine

Problem:Troubleshooting: No power supply</ span>
Answer:

1、 Check if the power button is pressed.

2、 Check if the power plug is plugged in.

3、 Check if there is a power outage.

Problem:Troubleshooting: There is significant noise and vibration during dehydration</ span>
Answer:

1、 Check if the clothing is tilted to one side.

2、 Check if the washing machine is placed smoothly.

3、 Check if the base plate is properly inserted.

4、 Remove debris around the washing machine.

Problem:Troubleshooting: Cannot function</ span>
Answer:

1、 Check if the start/pause button is pressed.

2、 Check if the water level in the laundry bucket is appropriate.

3、 Check if the faucet is turned on.

Problem:Troubleshooting: Water leakage at the connection of the inlet pipe</ span>
Answer:

1、 Loose connections with the faucet can cause water leakage.

2、 Check if the rubber ring of the inlet pipe is installed correctly.

3、 When the water pressure is high, water will also leak out. You can turn down the faucet a bit.

4、 Check if the faucet is leaking.

Problem:Fault and inspection points: The washing machine is not running</ span>
Answer:

1、 Is the faucet turned on?

2、 Is the power socket plugged in properly?

3、 Is the power on?

4、 Is the fuse intact?

5、 Is the water in place?

Problem:Fault and inspection points: unable to fill water</ span>
Answer:

1、 Is the faucet turned on?

2、 Is the water cut off?

3、 Is the inlet pipe or connecting pipe blocked?

4、 Is the faucet frozen?

(If water cannot be supplied within 20 minutes, the buzzer will sound an alarm)

Problem:Fault and inspection points: Unable to drain water</ span>
Answer:

1、 Is the drainage pipe lowered?

2、 Is the drainage pipe frozen?

3、 Is the drainage pipe blocked?

(If drainage is still not possible within 5 minutes, the buzzer will sound an alarm)

Problem:Fault and inspection points: Unable to dehydrate</ span>
Answer:

1、 Are the clothes evenly placed in the laundry bin?

2、 Is the washing machine placed smoothly?

3、 Is the lid on the washing machine covered?

Problem:Fault and inspection points: The power cannot be turned off</ span>
Answer: If the error message still appears, please contact your agent or service center.
Problem:Fault and inspection points: overflow</ span>
Answer:

1、 Dehydrate again?

2、 If the error message still appears, please contact your agent or service center.

Problem:Suddenly switching to rinsing process during dehydration (not a malfunction)</ span>
Answer:

1、 When the clothes are unbalanced, in order to automatically adjust the unbalanced state of the clothes, it will automatically switch to a rinsing process and then resume dehydration.

2、 If the above correction is repeated three times and the phenomenon has not been corrected, an imbalance fault occurs. At this time, simply open the cover and lay the clothes flat.

Problem:At the beginning of dehydration, the dehydration bucket will rotate intermittently (not a malfunction)</ span>
Answer:

At the beginning of dehydration, the dehydration bucket is slowly started, and then an intermittent dehydration process is added to avoid the residue of soap bubbles.

Problem:Water ingress during washing process (not a malfunction)</ span>
Answer:

The microcomputer constantly detects the water level during the washing and rinsing process, and automatically replenishes water when the water level is low.

Problem:Slight, continuous, and repeated rotation of the front wheel before the drainage action (not a fault)</ span>
Answer:

In order to prevent the imbalance phenomenon caused by clothes leaning to one side during dehydration (abnormal noise will be generated if clothes lean to one side during dehydration).

Problem:The control panel is slightly overheating locally (not a fault)</ span>
Answer:

If the power cord is always plugged into the socket and there is slight heating in some parts of the control panel, this is a normal situation. Please feel free to use it. Unplug the power plug, and the phenomenon will automatically disappear.

 

ContactUs

Phone: 0574-63616922
Fax: 0574-63616922
Address:

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